Engineering leadership · SaaS platforms · AI workflows

Building resilient systems, strong teams, and practical AI leverage.

I’m an engineering leader with 15+ years of experience building and scaling SaaS platforms and teams in high-growth SaaS. My work sits at the intersection of technical depth and team leadership: designing resilient systems while coaching engineers to deliver their best work.

Jeremy Merritt portrait

About

I thrive in high-ownership environments where engineering excellence and human leadership go hand-in-hand. I model the guiding principles of great software engineers: Act Like an Owner | Reduce Complexity | Act Swiftly to Learn | Humbly embody engineering excellence.

I'm currently leading a team building AI-driven workflows to increase engineering team's velocity and reduce toil as the business scales up. I'm focused on applying my experience to not only help the systems scale, but the engineering org as well. I'm building and learning in public and mentoring engineers to make the shift to outcome engineering.

What I focus on

A practical leadership approach grounded in systems thinking, clear ownership, and measurable impact.

Platform resilience

Designing and scaling systems that stay dependable as complexity, customers, and team size all increase.

Engineering leadership

Coaching engineers, building strong teams, and creating the conditions for people to do their best work.

AI-enabled execution

Applying AI-driven workflows to reduce toil, increase velocity, and help engineering organizations learn faster.